The US Consumer Product Safety Commission just released an official statement about the explodingSamsung Galaxy Note 7 .
The CPSC is urging all Galaxy Note 7 owners to hold back using their devices . More importantly , the commission also said that it is working with Samsung to “ officially announce an official recall of the Galaxy Note 7 . ”
lay off using@SamsungSupportGalaxy#Note7 . Full instruction : https://t.co / v7sfEouZw2pic.twitter.com/0NufAJScId
— US Consumer Product Safety Commission ( @USCPSC)September 9 , 2016
The CSPC says that it is trying “ to check whether a replacement Galaxy Note7 is an acceptable remedy for Samsung or their phone carrier to provide to consumers . ”
Right now , the Galaxy Note 7 recall is voluntary and client have to contact Samsung or their carrier to arrange for a replenishment . It ’s not even technically a recall — it ’s a “ product exchange program . ”
The statement from the CSPC fare less than two week after report card of explode Galaxy Note 7 devices started to come out around the globe . Samsung initiallydelayed shipmentsof Galaxy Note 7 devices , before starting avoluntary recallprocess last calendar week and freeze sales of the gadget .
https://gizmodo.com/galaxy-note-7-explodes-in-hotel-room-and-causes-nearly-1786279887
Since then , a identification number of scary incident involve battery on Galaxy Note 7 earphone have popped up . We ’ve seen explosions take spot inhotel rooms , carsand ingarages . TheFAAis even considering banish client from bringing a Galaxy Note 7 onboard flights .
Samsung wascriticizedby Consumer Reports for not issuing a full recall with the CSPC to begin with . It seems the CSPC concur .
A formal callback from the CPSC will not only more clearly lie out just what the danger of the Cartesian product is ( and how that danger can be remedied ) , it allows the feds to okay what the party ( in this suit , Samsung ) is doing .
Doing a formal recall can also give Samsung additional credibility with its answer , as well as legal insulation against customers who do n’t take notice severely .
The full statement :
Li - ion batteries pack a batch of power into a small package . When these barrage fire overheat and burst , the results can be serious . This is why the U.S Consumer Product Safety Commission ( CPSC ) is root on all consumers who own a Samsung Galaxy Note7 to power them down and stop over charging or using the gimmick .
This consumer admonition is based on recent story involving Li - ion battery in certain Note7 gimmick that have resulted in fires . These incidents have occurred while charging and during normal use , which has led us to call for consumer to power down their Note7s .
CPSC and Samsung are working hand in glove to formally announce an official reminiscence of the devices , as before long as potential . CPSC is process quickly to determine whether a refilling Galaxy Note7 is an acceptable remedy for Samsung or their earpiece carriers to bring home the bacon to consumers .
We counsel all consumer to cover product safety incident affect lithium - ion batteries in smartphones to us viawww.SaferProducts.gov .
[ Update ] : Samsung has issued its own argument confirming that it is work with CSPC .
Tim Baxter , president of Samsung Electronics America said :
Samsung continues to insure that consumer safety remains our top priority . We are asking exploiter to power down their Galaxy Note7s and interchange them now .
young Note7 replacement devices will be come out to exchange program participant upon windup of the CPSC physical process . In the interim , consumer can return their Note7 for another twist .
Samsung also clarified how its Note 7 Exchange Program plant . customer have the follow choice :
interchange current Galaxy Note7 gimmick with a new Galaxy Note7 ( pending CPSC approval ) .
Exchange current Galaxy Note7 for a Galaxy S7 or Galaxy S7 edge and substitution of any Note7 specific add-on with a refund of the price divergence between devices .
Samsung also articulate that “ select postman and retail outlet ” will allow for customers with a Samsung loaner phone until new Note VII are available .
[ US CSPC ]
Exploding Phonesgalaxy note 7Samsung
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